Warranty repair sez U pay for shipping of defective product! OK when it works iRobot Roomba 560 Robotic Vacuum

OK. I’ve wanted to get this thing for a long time, and finally broke down and bought it. I figured I’d given iRobot Corp. a chance to impress me.
As you may have read from my previous review, customer support and reliability is *the* most important proof of the pudding of a good product, because, after all, if a cool product doesn’t work, and it’s expensive and a hassle to get it fixed . . . who wants THAT? My old vacuum, while an expenditure of time, is cheap and it has worked for over a decade(!).
Tags: , Home and Garden, iRobot Roomba 560 Robotic Vacuum, Vacuums